Where we ship
We currently ship within the United States.
Processing and delivery
Most orders are processed in approximately 1–3 business days before shipment. Delivery time after dispatch depends on the fulfillment route, destination, carrier conditions, customs, and seasonal demand.
For our current catalog, we recommend planning on approximately 10–15 days after processing unless your tracking shows a faster route. Peak periods, weather, customs, and carrier delays can add time.
Shipping charges
Any shipping charge that applies to your order is shown at checkout before payment.
Tracking
When tracking is issued, it will be sent to the contact information provided with your order. Tracking can take a few days to begin showing movement after a shipment is prepared.
Delayed or missing shipments
If your shipment appears significantly delayed, contact support@battistahomeco.com with your order number. We will review the tracking history and available resolution based on the circumstances of the shipment.
Address accuracy
Please check your shipping address carefully before submitting your order. If you notice an error, contact us as quickly as possible. Once an order is processed or shipped, an address change may no longer be possible.