Shipping Policy

Where we ship

We currently ship within the United States. Shipping is free on all U.S. orders, with no minimum purchase required.

Order processing

Orders are generally processed before they enter carrier transit. Processing and transit timing can vary by product, fulfillment route, destination, carrier conditions, and seasonal demand.

Delivery estimates

Any delivery estimate we provide is an estimate rather than a guaranteed arrival date. When tracking is available, use the carrier’s tracking information for the most current shipment status.

Shipping charges

Standard shipping is free on U.S. orders. If a different shipping option or charge is ever offered, it will be shown before payment.

Tracking

When tracking is issued, it will be sent to the contact information provided with your order. Tracking can take a short time to begin showing movement after a shipment is prepared.

Delayed or missing shipments

If your shipment appears significantly delayed, contact support@battistahomeco.com with your order number. We will review the available tracking information and next steps.

Address accuracy

Please check your shipping address carefully before submitting your order. If you notice an error, contact us as quickly as possible. Once an order is processed or shipped, an address change may no longer be possible.