Shipping policy

Shipping Policy

Battista Home Co. currently ships to customers within the United States.

Order Processing

Orders are generally processed within approximately 1–3 business days.

Processing times may vary during holidays, periods of high order volume, or circumstances outside our reasonable control.

Once your order has been processed and shipped, tracking information will be provided when available.

Estimated Delivery

For products in our current catalog, customers should generally allow approximately 10–15 days for delivery after processing unless the tracking information provided indicates a faster delivery estimate.

Delivery times are estimates and are not guaranteed.

Carrier delays, weather, transportation disruptions, address issues, customs or logistics delays, and other circumstances outside our control may affect delivery times.

Shipping Charges

Available shipping methods and any applicable shipping charges are displayed at checkout before you complete your purchase.

If free shipping is available for your order, it will be shown during checkout.

Tracking

When tracking information is available, it will be sent to the email address or contact information associated with the order.

Tracking information may take additional time to update after a shipping label is created.

Address Accuracy

Customers are responsible for entering a complete and accurate shipping address.

Please review your:

Street address
Apartment or unit number
City
State
ZIP code

before submitting your order.

If you notice an address error, contact us immediately at support@battistahomeco.com.

We will attempt to correct the address before fulfillment, but changes cannot be guaranteed once an order has entered processing or shipped.

Battista Home Co. is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.

Multiple Shipments

Some orders may be shipped in more than one package.

If this occurs, you may receive separate tracking information for each shipment.

Lost or Delivery-Issue Orders

If tracking indicates that your package has been lost, significantly delayed, or delivered but you cannot locate it, contact us at support@battistahomeco.com.

We will review the available tracking information and help determine the appropriate next steps.