Shipping policy

Shipping Policy
Battista Home Co. ships within the United States. Shipping is free on all U.S. orders with no minimum purchase.
Order processing
Orders are generally processed within 1–3 business days. Processing may take longer during holidays or periods of high volume.
Estimated delivery
The ClearCare Ultrasonic Retainer Cleaner ships from our U.S. warehouse while U.S. stock is available, typically arriving in 3–5 business days. When U.S. stock is sold out, the cleaner ships direct from our overseas manufacturer and typically arrives in 10–15 days.
Cleaning tablets and travel cases ship from our overseas manufacturer and typically arrive in 10–15 days. A Complete Care order therefore may arrive in more than one package, on different dates.
The estimate shown on the product page at the time of your order reflects current stock. Delivery times are estimates, not guarantees. Carrier delays, weather, address issues, and customs or logistics delays may affect delivery.
Tracking
Tracking is sent to the email address on the order when available. Tracking may take additional time to update after a label is created.
Address accuracy
Customers are responsible for entering a complete, accurate shipping address. Contact support@battistahomeco.com immediately if you notice an error. We will attempt to correct it before fulfillment, but changes cannot be guaranteed once an order has entered processing.
Multiple shipments
Some orders ship in more than one package, with separate tracking for each shipment.
Lost or delayed orders
If tracking shows a package as lost, significantly delayed, or delivered but not received, contact support@battistahomeco.com and we will review the next steps.
Contact: support@battistahomeco.com — Battista Home Co., LLC