Terms of service

Terms of Service

These Terms of Service govern your use of the Battista Home Co. website and your purchase of products from Battista Home Co., LLC.

By accessing our website, placing an order, or using our services, you agree to these Terms of Service.

Online Store Terms

You may use this website only for lawful purposes.

You may not use our website, products, content, or services in a manner that violates applicable law, infringes the rights of others, interferes with website security, or attempts to disrupt the operation of the store.

Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, pricing, compatibility guidance, and other information.

However, colors, appearance, dimensions, packaging, or minor product details may vary due to manufacturing changes, screen displays, supplier updates, or other factors.

Customers are responsible for reviewing product descriptions and compatibility information before purchasing.

Compatibility

Many products sold by Battista Home Co. are designed for installation with existing household fixtures.

Faucets, plumbing connections, shower fittings, drain openings, and other installations can vary.

Customers should review measurements, photographs, and compatibility information provided on each product page before ordering.

If you are unsure whether a product is appropriate for your setup, contact us before purchasing.

Orders

We reserve the right to accept, reject, limit, or cancel an order when reasonably necessary, including in cases involving:

Pricing or product-information errors
Suspected fraud
Inventory or fulfillment issues
Shipping restrictions
Unauthorized transactions
Technical errors

If we cancel an order after payment has been collected, the applicable amount will be refunded.

Prices

Prices may change without notice.

The price charged for an order will generally be the price shown at checkout when the order is submitted, subject to correction of obvious pricing or technical errors.

Payment

Payment must be successfully authorized before an order can be processed.

Payment processing may be provided through Shopify or third-party payment providers.

Your use of those payment services may also be subject to the applicable provider's terms and policies.

Fulfillment

Battista Home Co. may use third-party fulfillment partners, logistics providers, suppliers, and shipping carriers to process and deliver orders.

By placing an order, you acknowledge that information reasonably necessary to fulfill your purchase may be shared with these providers.

Shipping

Shipping eligibility, processing times, estimated delivery periods, and other shipping information are described in our Shipping Policy.

Delivery dates are estimates and are not guarantees.

Returns and Refunds

Returns, damaged items, defective products, incorrect orders, cancellations, and refunds are governed by our Return & Refund Policy.

Product Performance

Product performance may vary based on installation, local conditions, water quality, usage, maintenance, and other factors.

Battista Home Co. does not make medical, health, contaminant-removal, certification, or performance claims unless those claims are specifically supported and stated on the applicable product page.

Intellectual Property

Website content, branding, text, graphics, photographs, design elements, and other materials owned by Battista Home Co. may not be copied, reproduced, distributed, or commercially exploited without authorization except as permitted by applicable law.

Third-Party Services and Links

Our website may contain integrations, tools, links, or services operated by third parties.

We are not responsible for third-party websites, services, availability, policies, or content.

Disclaimer

To the fullest extent permitted by applicable law, products and services are provided without warranties beyond those expressly stated by Battista Home Co. or required by law.

Nothing in these Terms is intended to waive or limit rights that cannot legally be waived or limited.

Limitation of Liability

To the fullest extent permitted by applicable law, Battista Home Co. will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

Changes to These Terms

We may update these Terms of Service from time to time.

Updates become effective when the revised Terms are posted on our website.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

Governing Law

These Terms are governed by applicable laws of the United States and the state in which Battista Home Co., LLC operates, without limiting any mandatory consumer protections that may apply.